Copywriting for SEO   •   Web Content Development

It's Not Just About the Singing ... or the Furniture


by Katherine Andes


Easy Web Tip #114




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(Author’s Note: This is a part of a series of tips to help you discover your company’s American Idol Star quality as mentioned in an earlier tip.)

American Idol is a hugely successful show. In order to sustain interest year after year, the producers are very creative. They know that …

American Idol is not just about the singing.

They grab us early on, starting with the cattle call auditions. They show us how they find and select the singers. Along the way, we see where they come from. We get to know who they are. And even more.

All these extras help American audiences to decide who they like. Choosing an American Idol is more of an emotional connection than a logical choice for the best technical performer.

Recently, I came across the web site for a furniture store located in a major American city. The store sells modern furniture for the home. The catalog is exquisite; all the pieces are imported from Europe.

Yet there is absolutely nothing on the web site to help the customer make an emotional connection with the furniture.

It’s not just about the furniture.

The owner of this web site needs to differentiate himself from others who are also selling modern European furniture. He can do that by telling visitors about …
  • Traveling to Europe three times a year to personally select the pieces.
  • Where the furniture is made.
  • What materials are used.
  • How the production process is environmentally friendly.
  • Who designs the pieces.
  • Why he personally fell in love with what he sells.
  • Anything else that’s unique about the store.
Easy Web Tip #114: Sales are made more on emotion. A customer falls in love with a product and then strives to justify her purchase logically. Help your customer make an emotional connection with the products on your web site.

#112 Customer Service Makes Your Store an American Idol? Prove It!

#113 Well-Developed and Rich Customer Testimonials.

18 Common Mistakes to Avoid on Your Website

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